Members can access their medically necessary, covered benefits through providers who deliver services through telehealth. Many of our members also have access to various telehealth vendors, such as MDLIVE.
Telemedicine/telehealth services will be provided consistent with the terms of the member's benefit plan.
Check eligibility and benefits for each member at every visit prior to rendering telemedicine and telehealth via Availity® Essentials or your preferred vendor.
For detailed information refer to CPCP033 Telemedicine and Telehealth Services on the Clinical Payment and Coding Policies page.