Medicare Contacts for Producers

Find the most common Blue Cross and Blue Shield of Texas contact information for producers selling our Medicare Supplement, Medicare Advantage Prescription Drug Plans (MAPD) and stand-alone Prescription Drug Plans (PDP).

Plan Information and Enrollment

Phone: 1-888-723-7423 (all Medicare products)

Medicare Supplement

Fax: 1-855-867-6714

Overnight Delivery Address (Not USPS)
Hallmark Services Corporation
Medicare Supplement New Business
1000 Warrenville Rd
Naperville, IL 60566-9746

Standard Business Mailing Address (USPS)
Hallmark Services Corporation
Medicare Supplement New Business
P.O. Box 650713
Dallas, TX 75265-0713

MAPD/PDP Training & Certification

Phone: 1-855-782-4272
Email: bcmrxcertification@bcbsil.com

MAPD

Fax: 1-855-895-4747

Delivery Address
For overnight delivery, do not use USPS
Blue Cross MedicareRx
25 Lakeview Drive
Jessup, PA 18434

PDP

Fax: 1-855-297-4245

Delivery Address
For overnight delivery, do not use USPS
Blue Cross MedicareRx
25 Lakeview Drive
Jessup, PA 18434

Blue Access for Producers Help Desk

Technical Issues With Your BAP Account

Phone: 1-888-706-0583

Monday – Friday: 7:00 a.m. – 10:00 p.m. CT
Saturday: 7:00 a.m. – 3:30 p.m. CT

Producer Service Center

Commissions, Licensing, Contracting

Phone: 1-855-782-4272

Monday – Friday: 9:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m. CT

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